Airbnb gets into hotels, expands AI for host onboarding and customer support
Airbnb’s core business was letting users book a room or a whole property owned by someone else. In most cases, the host would be a house or a property owner,…
Plain pulls in $15M to agregate B2B customer services chats into one platform
Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, Microsoft Teams, and even Discord. But with Slack, for instance, able to…