Wallaroos players were left “crying and distressed at the gate” after not being able to board a plane back home from Canada to Australia on Monday (AEST).
Former Wallaroos captain Grace Hamilton took to Twitter to complain about the travel troubles as the team prepared to return from its campaign in the Pacific Four Series.
“Shout out to @aircanada for ‘overbooking’ our 14 hour flight back to Brisbane and stranding seven of our @Wallaroos,” Hamilton wrote.
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“Girls crying and distressed at the gate, meanwhile looking at at least 6 empty seats on our plane.”
A Rugby Australia spokesperson said that five of the team were checked in and about to depart on new flights home while one player and one staff member would now fly on Tuesday.
“Our RA staff member on the ground has been working closely with our travel agents as soon as it happened to find (the) best solution to get players and management home as soon possible,” the spokesperson said.
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“Our first priority was sorting out (the) best solution to get them home. We will be raising complaint with Air Canada through proper channels once everyone is back.”
Wide World of Sports has contacted Air Canada for comment.
The Wallaroos finished third in the Pacific Four Series with a win against the United States and losses to New Zealand and Canada.
Their tournament ended with a 45-7 loss to the hosts in Ottawa on Saturday.
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